ISO 20000: The International Standard for IT Service Management
ISO 20000 is the international standard for IT Service Management (ITSM), published by ISO (the International Organization for Standardization) and ICE (the International Electoral Commission). This standard sets out requirements for organizations to establish, implement, maintain and continually improve a service management system (SMS).
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MSI Institute Sukses Gelar Pelatihan IT Service Management (ITSM)
MSI Institute sukses menggelar pelatihan “2 Days IT Workshop for Public: IT Service Management (ITSM)” pada 1-2 Maret 2023 yang digelar secara tatap muka (offline) di sebuah hotel di kawasan Jakarta Selatan.
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